Level 2 Diploma Business Administration (QCF)

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Who Course is Suitable for
This course is suitable for anyone who provides administrative support in an office environment. This includes businesses, charities, educational establishments, NHS and other organisations.

Course Description
The course covers the skills and knowledge requirements to perform effectively in this role. Units include:

Recruitment and Selection, Handling Mail, Support for Meetings, Diary Systems, Retrieve Information, Human Resource Records,  Minutes of Meetings, Presentations, Stationery and Supplies, Word, Excel, PowerPoint, E-Mail, Marketing, and others. Learners will also be expected to complete 6 mandatory units:
  • Communication in a Business Environment
  • Understand Employer Organisations
  • Principles or Providing Administrative Services
  • Principles of Business Document Production and Information Management
  • Manage Personal Performance and Development
  • Develop Working Relationships with Colleagues
Course Duration and QCF Credit Value
12 months. A minimum of 45 credits

Assessments will be carried out with you throughout the course. These may consist of work products, observations, discussions, questioning, witness statements, reflective learning journals and others. All assessments are planned with you beforehand. We are able to make adjustments to assessments to take account of the needs of individual learners, for instance dyslexia or a physical disability. Please ask your assessor about this.

Funding is subject to eligibility – please contact us to find out more.

Have you been living in the UK / EU for the last 3 years? Contact us to know more about self-funded programs.
European Union Social Fund
Skills for Health

London Vocational College
2nd Floor Heraldic House
160-162 Cranbrook Road
Ilford IG1 4PE

Tel: 0208 617 0065
Email: [email protected]

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2nd Floor Heraldic House
160-162 Cranbrook Road
Ilford IG1 4PE
Tel. 0208 617 0065

Opening Hours

Mon - Fri
9:00 am to 18:00 pm

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