Course Profile

Essential Digital Skills are more important than ever. Since 2020, face-to-face communication has become more difficult, so understanding digital technology and communication is vital to stay connected in work and life.

These qualifications are designed to meet digital knowledge gaps and provide vital skills, such as:

• Using devices and handling information
• Creating and editing
• Communicating
• Transacting
• Being safe and responsible online.

Course Content

The purpose of this qualification is to allow you to demonstrate understanding of and competency in the essential digital skills they need for life and work. It will enable you to engage with digital services and products in everyday life and work. 

The units covered include:

• Being safe and responsible online and on digital devices  
• Using digital devices and handling information 
• Creating and editing 
• Digital communication 
• Transacting digitally

Assessment

This qualification is externally set, internally marked and externally quality assured:

Section A (knowledge):

• controlled: externally set, internally assessed and externally quality assured question paper

Section B (skills):

• controlled: externally set, internally marked and externally quality assured 

Application Process

Applications for vacancies are completed by filling in the application form and sending the form to  this email: [email protected].

All applicants will need a pre-assessment or interview, review of prior qualifications and experience for suitability of the role.

Apply Here

Course Profile

This qualification provides a great entry point into the world of IT, introducing you to the basic computer skills used in the majority of modern workplaces. It allows you to develop your skills and confidence for using IT equipment and the internet. This course is suitable for beginners or those who would like to develop their existing skills.

Course Content

This course covers a range of units including improving productivity in IT, IT user fundamentals, security for IT users, using the internet and word processing software.

• Suitable for absolute IT beginners or novices
• Gain basic knowledge on widely used Microsoft Office programs, including Word, PowerPoint, and Excel
• Learn how to send effective email communications, produce more powerful presentations and do more with data
• Get computer literate to help you find success in a wide range of different careers

Assessment

Learners are assessed through:

• Portfolio of evidence (paper or electronic)
• Scenario based assignments
• Using ‘expert witnesses’ from within an organisation
• Observation
• Professional discussion
• A combination of the above.

Application Process

Applications for vacancies are completed by filling in the application form and sending the form to  this email: [email protected].

All applicants will need a pre-assessment or interview, review of prior qualifications and experience for suitability of the role.

Apply Here

Course Profile

If you are working in IT or Telecoms and need a qualification that will benchmark your skills for a new job or promotion, this is the one for you. This course allows you to gain competence and qualifications in the Telecommunications industry. This is a hands-on, practical-based course which is combined with theory to prepare you for employment within the industry. 

It could lead to employment as a business analyst, computer games designer or technical support person, computer hardware engineer or service technician, internet professional, telecommunications technician, IT product developer, IT technical sales specialist or IT trainer.

Course Content

The objective of this course is to help you develop a range of skills and attributes essential for success in working life and acquire the knowledge and understanding required for employment or career progression in the IT and Telecommunications sector. 

There are over 50 units to choose from depending on the type of work you do. There are 2 mandatory modules, but the remainder are up to you.  These include

Mandatory Units

• Health and Safety in ICT
• Develop Own Effectiveness and Professionalism

Specialist Units

• Customer Care in ICT
• Interpersonal and Written Communication
• Data Modelling
• Technical Fault Diagnosis
• Working with ICT Hardware and Equipment
• Investigating and Defining Customer Requirements for ICT Systems
• Managing Software Development
• Creating a Procedural Computer Program
• Creating an Object-oriented Computer Program
• Creating an Event-driven Computer Program
• Customer Apparatus and Line Installation
• Quality Management of ICT Products and Services
• Remote Support for Products or Services
• Security of ICT Systems
• Software Installation and Upgrade
• System Management
• IT and Telecoms System Management
• System Operation
• IT and Telecoms System Operation
• Technical Advice and Guidance
• Testing ICT Systems
• Testing IT and Telecoms Systems
• User Profile Administration
• Designing and Developing a Website
• Planning, Implementation and Maintenance of IPTV Delivery Systems

Assessment

Learners are assessed through:

• Portfolio of evidence (paper or electronic)
• Scenario based assignments
• Using ‘expert witnesses’ from within an organisation
• Observation
• Professional discussion
• A combination of the above.

Application Process

Applications for vacancies are completed by filling in the application form and sending the form to  this email: [email protected].

All applicants will need a pre-assessment or interview, review of prior qualifications and experience for suitability of the role.

Apply Here

Course Profile

Do you want to develop comprehensive PC Maintenance Skills including troubleshooting and providing basic systems support for hardware and software and gain expert tuition with full access to lab equipment and facilities? Then this course is for you.

The Diploma in ICT Systems Support Level 2 provides an excellent foundation for students pursuing a career in IT.  This course provides a broad knowledge of computer hardware and operating system technologies and includes excellent practical experience of installation, configuration, fault finding, preventive maintenance and the fundamentals of computer networking

Course Content

This course covers a range of units and is ideal for those looking to work, or starting out, as a system support technician.  The areas covered includes:

• Install & configure ICT systems hardware
• Perform fault finding and remedial maintenance
• Preventive maintenance of ICT systems and peripherals
• Customer Services
• Health & Safety
• Design and install a computer network

Assessment

Learners are assessed through:

• Portfolio of evidence (paper or electronic)
• Scenario based assignments
• Using ‘expert witnesses’ from within an organisation
• Observation
• Professional discussion
• Exams
• A combination of the above.

Application Process

Applications for vacancies are completed by filling in the application form and sending the form to  this email: [email protected].

All applicants will need a pre-assessment or interview, review of prior qualifications and experience for suitability of the role.

Apply Here

Course Profile

The Information Technology (IT) sector and aspects of the creative industries, e.g. computer games development, are highly skilled and high growth sectors of the economy. Also, the IT sector is a key enabler for every other industry in the UK. They forecast that over the subsequent seven years the sector could generate up to an additional £47bn GVA to the economy and create 500,000 new jobs. The purpose of this Diploma is to help people to become occupationally ready to take up employment in the IT sector and aspects of the creative industries at the appropriate level. 

By studying this diploma, you develop knowledge, understanding and skills required by the sector, including essential employability skills, and apply them in real work contexts. It enables you to progress in the information technology sector by giving you a solid foundation of skills and knowledge whether their chosen route is employment, an apprenticeship or university. 

Course Content

In this qualification, there is an option to select one of three specialist pathways.  These pathways are: 

● Business – this pathway includes an additional mandatory unit that focuses on how the use of IT impacts business systems 

● Networking and Systems Support – this pathway includes additional mandatory units that focus on computer networks and IT technical support 

● Software Development – this pathway includes an additional mandatory unit on software design and development.

There are over 40 units to choose from depending on the type of work you do. There are 3 mandatory modules, but the remainder are up to you.  These include

Mandatory Units

• Communication and Employability Skills for IT
• Computer Systems
• Information Systems

Specialist Units

• Impact of Use of IT on Business Systems
• Managing Networks
• Software Design and Development
• Organisational Systems Security 
• E-Commerce
• Computer Networks
• Communication Technologies
• Systems Analysis and Design
• IT Technical Support
• IT Systems Troubleshooting and Repair
• Event Driven Programming
• Object Oriented Programming
• Procedural Programming
• Project Planning with IT
• Database Design
• Computer Systems Architecture 
• Client-Side Customisation of Web Pages
• Data Analysis and Design
• Developing Computer Games
• Human Computer Interaction
• Controlling Systems Using IT
• Maintaining Computer Systems
• Web Server Scripting
• Website Production
• Installing and Upgrading Software
• Digital Graphics
• Computer Animation
• Networked System Security 
• Supporting Business Activities 
• Business Resources
• Digital Graphics for Interactive Media
• Computer Game Platforms and Technologies 
• 2D Animation Production
• Interactive Media Authoring 
• Web Animation for Interactive Media
• Computer Game Design
• 3D Modelling 
• Spreadsheet Modelling 
• Multimedia Design 

Assessment

Learners are assessed through:

• Portfolio of evidence (paper or electronic)
• Scenario based assignments
• Using ‘expert witnesses’ from within an organisation
• Observation
• Professional discussion
• A combination of the above.

Application Process

Application Process

Applications for vacancies are completed by filling in the application form and sending the form to  this email: [email protected].

All applicants will need a pre-assessment or interview, review of prior qualifications and experience for suitability of the role.

Apply Here